Assessor Resource

AURVNA003
Review vehicle repair quotations

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the performance outcomes required to review a vehicle repair quotation. It involves reviewing cost and time requirements in the repairer’s quote to ensure that they accurately represent the repair method to reinstate the vehicle to pre-damage condition, and to determine that the repair cost is fair and reasonable. It also involves ensuring that quotation figures are accurate and completing the required documentation.

The unit applies to those reviewing a body repair shop quotation to repair a damaged vehicle in the loss assessment environment. Vehicles to be repaired may include light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for work

1.1 Quotation and workplace policies and procedures are located

1.2 Quotation information and supporting documents are collected

2. Review time requirements

2.1 Viable repair time requirements are estimated

2.2 Turn-around time for subcontracted specialist services is estimated

2.3 Total time for repair work is estimated

2.4 Time requirement estimations are documented

3. Review part requirements

3.1 Viability of replacement parts compared to repair is determined while meeting quality standards, legal requirements, safety requirements, and workplace practices

3.2 Relevance of identified parts for the repair is checked

3.3 Potential variations to the original parts costing is determined

3.4 Cost of parts and consumables is estimated using industry and workplace pricing standards

3.5 Findings relating to parts are documented

4. Review subcontract specialist services work

4.1 Nature and scope of subcontract testing, service and repair work are determined

4.2 Completed subcontracted repair work is checked

4.3 Potential variations to subcontract work costing are identified

4.4 Cost of subcontract testing, service and repair work is estimated using industry and workplace pricing standards

4.5 Subcontract testing, parts, service and repair work requirements are documented

5. Agree on quotation with repairer

5.1 Time requirements and costs are negotiated and agreed with repairer in a fair and transparent manner

5.2 Quotation adjustments are made if required

5.3 Quotation is agreed and finalised

5.4 Authorisation to proceed with the repair is provided as required to reinstate the vehicle to pre-damage condition following workplace policies and procedures

6. Finalise quotation review

6.1 Findings are documented using workplace-approved quotation format

6.2 Findings and repair authorisation documentation are reported to appropriate persons as required by workplace policies and procedures

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for work

1.1 Quotation and workplace policies and procedures are located

1.2 Quotation information and supporting documents are collected

2. Review time requirements

2.1 Viable repair time requirements are estimated

2.2 Turn-around time for subcontracted specialist services is estimated

2.3 Total time for repair work is estimated

2.4 Time requirement estimations are documented

3. Review part requirements

3.1 Viability of replacement parts compared to repair is determined while meeting quality standards, legal requirements, safety requirements, and workplace practices

3.2 Relevance of identified parts for the repair is checked

3.3 Potential variations to the original parts costing is determined

3.4 Cost of parts and consumables is estimated using industry and workplace pricing standards

3.5 Findings relating to parts are documented

4. Review subcontract specialist services work

4.1 Nature and scope of subcontract testing, service and repair work are determined

4.2 Completed subcontracted repair work is checked

4.3 Potential variations to subcontract work costing are identified

4.4 Cost of subcontract testing, service and repair work is estimated using industry and workplace pricing standards

4.5 Subcontract testing, parts, service and repair work requirements are documented

5. Agree on quotation with repairer

5.1 Time requirements and costs are negotiated and agreed with repairer in a fair and transparent manner

5.2 Quotation adjustments are made if required

5.3 Quotation is agreed and finalised

5.4 Authorisation to proceed with the repair is provided as required to reinstate the vehicle to pre-damage condition following workplace policies and procedures

6. Finalise quotation review

6.1 Findings are documented using workplace-approved quotation format

6.2 Findings and repair authorisation documentation are reported to appropriate persons as required by workplace policies and procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Quotationsmust include:

customer details

labour cost estimates

replacement parts required and their cost

subcontracted or specialist work

vehicle details

work to be performed.

Repair workmust include:

all vehicle damage, including minor and extensive damage.

Legal requirementsare to be in accordance with applicable commonwealth, state, or territory legislation, regulations, certification requirements and codes of practice, andmust include:

environmental regulations

intellectual property.

Safety requirementsare to be in accordance with applicable commonwealth, state or territory Workplace Health and Safety Act or Occupational Health and Safety Act andmust include:

ensuring safe location of vehicle to be inspected

following workplace safety procedures

identifying potential safety hazards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Quotation and workplace policies and procedures are located 
Quotation information and supporting documents are collected 
Viable repair time requirements are estimated 
Turn-around time for subcontracted specialist services is estimated 
Total time for repair work is estimated 
Time requirement estimations are documented 
Viability of replacement parts compared to repair is determined while meeting quality standards, legal requirements, safety requirements, and workplace practices 
Relevance of identified parts for the repair is checked 
Potential variations to the original parts costing is determined 
Cost of parts and consumables is estimated using industry and workplace pricing standards 
Findings relating to parts are documented 
Nature and scope of subcontract testing, service and repair work are determined 
Completed subcontracted repair work is checked 
Potential variations to subcontract work costing are identified 
Cost of subcontract testing, service and repair work is estimated using industry and workplace pricing standards 
Subcontract testing, parts, service and repair work requirements are documented 
Time requirements and costs are negotiated and agreed with repairer in a fair and transparent manner 
Quotation adjustments are made if required 
Quotation is agreed and finalised 
Authorisation to proceed with the repair is provided as required to reinstate the vehicle to pre-damage condition following workplace policies and procedures 
Findings are documented using workplace-approved quotation format 
Findings and repair authorisation documentation are reported to appropriate persons as required by workplace policies and procedures 

Forms

Assessment Cover Sheet

AURVNA003 - Review vehicle repair quotations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Date:

Assessment Record Sheet

AURVNA003 - Review vehicle repair quotations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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